Email Templates

Inquiry follow-up, call recap, deposit instructions, asset request, and final approval.

1. After Inquiry

Subject: Thanks for reaching out to Sites By Matt

Hi [Name],

Thanks for reaching out. I saw your message about [project/service]. The best next step is a quick call so I can understand what your business needs, what customers should do on the site, and whether a new website or revamp makes the most sense.

If you already have a website, send it over before the call so I can take a look.

Thanks,

Matt

2. After Call Recap

Subject: Website project recap and next step

Hi [Name],

Thanks for talking with me today. Based on what we discussed, I recommend:

Package: [Package Name]

Total: [$Amount]

Deposit to start: [$30% Amount]

Final balance after approval: [$70% Amount]

Included scope:

The project starts after the 30% deposit is received. The remaining 70% is due after the finished site is approved and before final launch or transfer.

Next step: [payment instructions / asset request / draft timeline]

Thanks,

Matt

3. Deposit Instructions

Subject: Deposit instructions for your website project

Hi [Name],

Here are the confirmed payment details for your project:

Project: [Package Name]

Total: [$Amount]

Deposit due to start: [$30% Amount]

Final balance: [$70% Amount]

Payment method for now: Venmo

Venmo: [Your Venmo handle]

Memo: [Business Name] website deposit

Once the deposit is received, I will start the build and follow up with the first draft timeline.

Thanks,

Matt

4. Asset Request

Subject: Website assets needed to start

Hi [Name],

To get started, please send anything you already have from this list:

You do not need everything perfect before I start. Send what you have, and I can help organize the rest.

Thanks,

Matt

5. Final Approval And Launch

Subject: Final approval and launch next step

Hi [Name],

The site is ready for final review. Once you approve the finished version, the remaining balance is due before launch or final transfer.

Final balance: [$Amount]

Payment method: [Venmo / invoice / Stripe later]

After final payment, I will complete the launch steps and confirm when the site is live.

Thanks,

Matt